NU-WAVE rip off - NuWave

ordered items from TV ad for NU-WAVE cookware – order placed 10/12/2012 it is 10/17/2012 and nothing is received. We were told it was going to be shipped next day. On 10/15/2012 money was debited from account. We have been calling everyday and keep getting recording of the whole commercial we saw on television. 1-855-742-2665. kept telling me on the recording to file complain with “www.picsupport@hearthware.com” when I pulled this up on google I saw all these rip off emails. Filing a complaint with better business bureau, attorney general and with television station that ran the ad. This is awful. Will never buy anything from television again. Apparently this was called NU-WAVE cookware and it was marketed by hearthware – though in the commercial there was no mention of Hearthware. The number you dialed to place the order was 1-800-317-0786 – my order was 11856085 – was told when I called the order area today that they were not customer service and could not help but she gave me the website and phone number to call. web site is www.picsupport@hearthware.com

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4 Comments on "NU-WAVE rip off"

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DO NOT ORDER FROM THIS COMPANY STILL HAVE NOT RECEIVED MY REFUND I CANCELLED THE ORDER NEVER RECEIVED THEIR MERCHANDISE THEY CHARGED ME ANYWAY THIS HAS BEEN GOING ON SINCE FEB 1 2013 WORST COMPANY EVER! LINDALEES

Why does BBB give them such a high mark with all these complaints ?? They are lso accredited ?? Maybe we should also file a complaint against BBB ??

I ordered the Nuwave PIC on 10/26/2012, a two-for-one deal. I was told S&H for the first item was $29.95, and the second one was $39.95. I went to the Hearthware website and found the S&H was the same for both – $29.95. I emailed customer service and before the day was done, they replied and told me they would deduct the extra $10.00 from the $39.95 charge. I also purchased (paid S&H) for one set of the extras for $69.95 which were to be included as bonus items. (I took into consideration that the S&H charges include wages paid… Read more »
I ordered the NuWave cooking unit on the TV advertising on 10-14-20, It will be sent out to me in 7-10 business days, I got it in 5 business days, this advertisement was: order today we will double your order 99.99 + s&h and processing on the free one, ok, I got my order of 2 units, but only one order of the extras I was suppose to receive: skillets 2 should’ve been 4 skillets, 1 kettle with fondue set my understanding was should’ve been 2, at $239.84, so I’M thinking ok that’s a little pricy, but it’s 2 of… Read more »
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