NuWave Oven Review: NuWave PIC Customer Service?
I love the nuwave however the support stinks in my case. I contacted the customer support today about the plastic fan in the unit. It broke, probably a flaw from the factory. I inquired about getting a new fan and got a spiel about “Replacing it is a fire hazzard. It takes an electrician to install. You will have to buy a new power head ($78 with shipping).” — over a stupid low cost plastic????
I am glad that they are concerned about my health – get electrocuted or whatever but that is my choice. Perhaps they look for a fast buck on a fan that should not have broken in the first place?
I told them that they would not get a good report from me – this may not be posted long on this site if at all but I am expressing my feelings about their greed and lack of ‘customer support’. They can sell the part if they want to.
I will not promote them on other blogs either!
For NuWave Oven Representatives or OwnersRespond To This Complaint
Comments About NuWave Oven Review: NuWave PIC Customer Service?
Recent Company Complaints
D & K Auto Sales
AMI Energy Solutions
More NuWave Oven Complaints
NuWave-great products but deceptive pricing
I bought this deal for a pair of NuWave cooktops at $99.99 for the first, with a second “free”, PLUS...
Don’t do it!!
I was completely taken in by the lure of what the Nuwave PIC cook top promised it could do. Unfortunately,...
Great produce, crazy shipping etc
So far I did get 2 cooktops and the set of pans. the shipping was more expensive than the entire...
Love Cooktop, hate customer service & outragous S&H charges
Bought the buy one set and get one free with the cookware as advertised one TV. The shipping charges were...
Nuwave cooktops should be disbanded. And taken off TV!
I was on the phone and purchased the Nuwave cooktop buy one get free .. They said the cooktop was...
Get what you want cheaper!
After reading about all the excess shipping etc charges, I wanted to share my story. In the catalog Fresh Finds...
Don’t even try this product
The commercial (and a phone solicitation) says risk free trial offer. I don’t consider having to pay the $70 for...
I just found this site for complaints and read the exact thing in those complaints that I am writing about....
Hidden charges in the Nuwave PIC
I ordered this product through online on December 12th 2012, when I saw a ad in TV, it says that...
We found we can get the cooktop at bed bath and beyond for $69.00
My sister and i have been watching for the nuwave precision induction cooktop for some time. Hsn, qvc, etc. I...