NuWave Oven Review: NuWave PIC Customer Service?
I love the nuwave however the support stinks in my case. I contacted the customer support today about the plastic fan in the unit. It broke, probably a flaw from the factory. I inquired about getting a new fan and got a spiel about “Replacing it is a fire hazzard. It takes an electrician to install. You will have to buy a new power head ($78 with shipping).” — over a stupid low cost plastic????
I am glad that they are concerned about my health – get electrocuted or whatever but that is my choice. Perhaps they look for a fast buck on a fan that should not have broken in the first place?
I told them that they would not get a good report from me – this may not be posted long on this site if at all but I am expressing my feelings about their greed and lack of ‘customer support’. They can sell the part if they want to.
I will not promote them on other blogs either!
For NuWave Oven Representatives or OwnersRespond To This Complaint
Comments About NuWave Oven Review: NuWave PIC Customer Service?
Recent Company Complaints
Brothers Home Services
Unified Global Group
Atlantic Credit & Finance
Polestar Plumbing Heating & Air
Columbia Property Management
Prescott Manor Apartments
Tony’s Touch Painting & Repairs
More NuWave Oven Complaints
Missing items, Buy cheaper in stores
MY mother bought us the 2 for one deal. However when I got mine, it did not have the instructions...
unsafe NuWave PIC and poor customer sservice
My PIC over heated enough to separate the enamel from my dutch oven. They agreed to replace, then put a...
False sales pitch from NuWave PIC
Called to purchase nuwave oven. They said qualified for 2 for one price. Had to purchase needed items extra. POSTAGE...
This kind of advertisement should be illegal
The Nuwave was supposed to send free pots and pans and other things with the cooktops. Only the cooktops showed...
Very Poor Customer Service from NuWave PIC
Verv simply we ordered the “FREE” accessory items and 2 NW PIC, we received the 2 NW PICs and NO...
No way to cancel order, no service
I ordered the cook top from the T.V. offer and I called in to cancel the next morning. Nuwave has...
So, Needless to say, it is not free!
My mother in law purchased a nuwave pic set with cookware, and was suppose to get another whole set free,...
NuWave/PIC strikes again
I recently fell for the scam for BOGO from PIC. I like many others thought this was a great deal...
NuWave PIC lost a sale, made me so mad
I called to order the TV special of two induction plates and free cook ware. I talked with a sales...
There is no way to change (update) your order
I selected my NuWave and a second free NuWave. I selected other items that were available to go with my...